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View Full Version : Can't start XBMC at all

swiharta
2009-04-24, 02:29
Sorry I couldn't be more inventive with the title, it seems there are a ton of posts with similar titles, although none describes my situation. Yes, I've looked at the Wiki too. I'm not able to get the program to even begin loading, all I get is an instant error box.

It tells me it's going to save the error log to some file, but the file never actually gets created. I took some pictures of the error boxes, as I'm not able to actually capture screenshots for some reason (and oddly my mouse cursor is only displayed and only works when it hovers over the error box). Here they are: one (http://andrewswihart.net/pictures/xbmc-error-001.jpg), two (http://andrewswihart.net/pictures/xbmc-error-002.jpg), three (http://andrewswihart.net/pictures/xbmc-error-003.jpg). If I need to take more pictures of this last scrollable error box, I can.

I have tried the last official release 8.10, and the latest Babylon-beta1. I'm using Windows XP SP3. Here are some other system specs:

Epox 9nda3+ nforce3 motherboard
2GB DDR500 RAM
ATI 9800Pro
AMD Opteron 165 dual-core @ 2Ghz

I have the latest ATI drivers installed. I have tried disabling my firewall / antivirus / spyware. I have tried both the regular and windowed modes.

This may be useless, but here is the xbmc.log file contents:
19:06:59 T:680 M:1576308736 NOTICE: -----------------------------------------------------------------------
19:06:59 T:680 M:1576275968 NOTICE: Starting XBMC, Platform: Windows XP Professional Service Pack 3 build 2600. Built on Apr 4 2009 (SVN:19218, compiler 1500)
19:06:59 T:680 M:1576275968 NOTICE: Dual Core AMD Opteron(tm) Processor 165
19:06:59 T:680 M:1576275968 NOTICE: Desktop Resolution: 1680x1050 32Bit at 60Hz
19:06:59 T:680 M:1576275968 NOTICE: special://xbmc/ is mapped to: C:\Program Files\XBMC
19:06:59 T:680 M:1576275968 NOTICE: special://masterprofile/ is mapped to: C:\Documents and Settings\Anony\Application Data\XBMC\userdata
19:06:59 T:680 M:1576275968 NOTICE: special://home/ is mapped to: C:\Documents and Settings\Anony\Application Data\XBMC
19:06:59 T:680 M:1576275968 NOTICE: special://temp/ is mapped to: C:\Documents and Settings\Anony\Application Data\XBMC\cache
19:06:59 T:680 M:1576275968 NOTICE: The executable running is: C:\Program Files\XBMC\XBMC.exe
19:06:59 T:680 M:1576275968 NOTICE: Log File is located: C:\Documents and Settings\Anony\Application Data\XBMC\xbmc.log
19:06:59 T:680 M:1576275968 NOTICE: -----------------------------------------------------------------------
19:06:59 T:680 M:1576251392 NOTICE: Setup SDL
19:06:59 T:680 M:1575424000 NOTICE: load settings...
19:06:59 T:680 M:1575403520 NOTICE: special://profile/ is mapped to: special://masterprofile/
19:06:59 T:680 M:1575399424 NOTICE: loading special://masterprofile/guisettings.xml
19:06:59 T:680 M:1574756352 NOTICE: Getting hardware information now...
19:06:59 T:680 M:1574752256 NOTICE: Checking resolution 10
19:06:59 T:680 M:1574748160 NOTICE: Setting autoresolution mode 12
19:06:59 T:680 M:1574715392 NOTICE: No advancedsettings.xml to load (special://masterprofile/advancedsettings.xml)
19:06:59 T:680 M:1574715392 NOTICE: Default DVD Player: dvdplayer
19:06:59 T:680 M:1574715392 NOTICE: Default Video Player: dvdplayer
19:06:59 T:680 M:1574711296 NOTICE: Default Audio Player: paplayer
19:06:59 T:680 M:1574719488 NOTICE: special://masterprofile/sources.xml
19:06:59 T:680 M:1574195200 NOTICE: GL_VENDOR = Microsoft Corporation
19:06:59 T:680 M:1574191104 NOTICE: GL_RENDERER = GDI Generic
19:06:59 T:680 M:1574187008 NOTICE: GL_VERSION = 1.1.0
19:06:59 T:680 M:1574187008 NOTICE: GL_EXTENSIONS = GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture

Will having Winamp or Windows Media Player Classic, ffdshow, or other codec packs possibly be causing the problem? I could uninstall them all, but it's no use if that's unlikely to be the problem.
SlaveUnit
2009-04-24, 03:09
M:1574187008 NOTICE: GL_VERSION = 1.1.0

Thats your problem. You need openGL 2 at least I believe.
jmarshall
2009-04-24, 03:10
19:06:59 T:680 M:1574195200 NOTICE: GL_VENDOR = Microsoft Corporation
19:06:59 T:680 M:1574191104 NOTICE: GL_RENDERER = GDI Generic
19:06:59 T:680 M:1574187008 NOTICE: GL_VERSION = 1.1.0
19:06:59 T:680 M:1574187008 NOTICE: GL_EXTENSIONS = GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture


Update your graphics drivers to something that actually does something useful :)
swiharta
2009-04-24, 03:47
@jmarshall - I liked slaveunit's answer better! Thanks to both of you, I DO feel INCREDIBLY STUPID. I won't try to explain this one away, lol.
Flo_H
2009-04-25, 16:30
I've got the same problem with the newest XBMC release :(

Here's my log:
15:13:33 T:2576 M:1558790144 NOTICE: -----------------------------------------------------------------------
15:13:33 T:2576 M:1558765568 NOTICE: Starting XBMC, Platform: Windows XP Professional Service Pack 3 build 2600. Built on Apr 25 2009 (SVN:19695, compiler 1500)
15:13:33 T:2576 M:1558765568 NOTICE: Intel(R) Atom(TM) CPU N270 @ 1.60GHz
15:13:33 T:2576 M:1558765568 NOTICE: Desktop Resolution: 1280x720 32Bit at 60Hz
15:13:33 T:2576 M:1558765568 NOTICE: special://xbmc/ is mapped to: F:\Programme\XBMC
15:13:33 T:2576 M:1558765568 NOTICE: special://masterprofile/ is mapped to: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC\userdata
15:13:33 T:2576 M:1558761472 NOTICE: special://home/ is mapped to: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC
15:13:33 T:2576 M:1558761472 NOTICE: special://temp/ is mapped to: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC\cache
15:13:33 T:2576 M:1558761472 NOTICE: The executable running is: F:\Programme\XBMC\XBMC.exe
15:13:33 T:2576 M:1558761472 NOTICE: Log File is located: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC\xbmc.log
15:13:33 T:2576 M:1558761472 NOTICE: -----------------------------------------------------------------------
15:13:33 T:2576 M:1558761472 NOTICE: Setup SDL
15:13:34 T:2576 M:1558228992 NOTICE: load settings...
15:13:34 T:2576 M:1558224896 NOTICE: special://profile/ is mapped to: special://masterprofile/
15:13:34 T:2576 M:1558224896 NOTICE: loading special://masterprofile/guisettings.xml
15:13:34 T:2576 M:1557291008 NOTICE: Getting hardware information now...
15:13:34 T:2576 M:1557282816 NOTICE: Checking resolution 10
15:13:34 T:2576 M:1557282816 NOTICE: Setting autoresolution mode 12
15:13:34 T:2576 M:1557282816 NOTICE: No advancedsettings.xml to load (special://masterprofile/advancedsettings.xml)
15:13:34 T:2576 M:1557282816 NOTICE: Default DVD Player: dvdplayer
15:13:34 T:2576 M:1557282816 NOTICE: Default Video Player: dvdplayer
15:13:34 T:2576 M:1557282816 NOTICE: Default Audio Player: paplayer
15:13:34 T:2576 M:1557839872 NOTICE: special://masterprofile/sources.xml
15:13:34 T:2576 M:1557598208 NOTICE: GL_VENDOR = Microsoft Corporation
15:13:34 T:2576 M:1557598208 NOTICE: GL_RENDERER = GDI Generic
15:13:34 T:2576 M:1557598208 NOTICE: GL_VERSION = 1.1.0
15:13:34 T:2576 M:1557598208 NOTICE: GL_EXTENSIONS = GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture

The latest graphic drivers are already installed. It's an Intel GMA Graphics Core with 945 Chipset (Asus EEE Box).

Is OpenGL 2 really necessary? How can I get it working? :confused2:
mpw222
2009-04-25, 16:58
The latest graphic drivers are already installed. It's an Intel GMA Graphics Core with 945 Chipset (Asus EEE Box).

Is OpenGL 2 really necessary? How can I get it working? :confused2:

Based on that log, it doesn't look like you have any OpenGL drivers installed at all. The Intel 945 does not support OpenGL 2 (http://www.intel.com/support/graphics/intel945gm/sb/CS-021517.htm), but it does support OpenGL 1.4, provided you have the latest drivers, which do not appear to be installed. Download them here (http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2301&lang=eng). IIRC, XBMC doesn't absolutely require OpenGL2, it's just a recommendation. I wouldn't expect great performance in the XBMC interface even if you do get it working.
azido
2009-04-25, 17:08
I've got the same problem with the newest XBMC release :(

Here's my log:
15:13:33 T:2576 M:1558790144 NOTICE: -----------------------------------------------------------------------
15:13:33 T:2576 M:1558765568 NOTICE: Starting XBMC, Platform: Windows XP Professional Service Pack 3 build 2600. Built on Apr 25 2009 (SVN:19695, compiler 1500)
15:13:33 T:2576 M:1558765568 NOTICE: Intel(R) Atom(TM) CPU N270 @ 1.60GHz
15:13:33 T:2576 M:1558765568 NOTICE: Desktop Resolution: 1280x720 32Bit at 60Hz
15:13:33 T:2576 M:1558765568 NOTICE: special://xbmc/ is mapped to: F:\Programme\XBMC
15:13:33 T:2576 M:1558765568 NOTICE: special://masterprofile/ is mapped to: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC\userdata
15:13:33 T:2576 M:1558761472 NOTICE: special://home/ is mapped to: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC
15:13:33 T:2576 M:1558761472 NOTICE: special://temp/ is mapped to: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC\cache
15:13:33 T:2576 M:1558761472 NOTICE: The executable running is: F:\Programme\XBMC\XBMC.exe
15:13:33 T:2576 M:1558761472 NOTICE: Log File is located: C:\Dokumente und Einstellungen\xbmc\Anwendungsdaten\XBMC\xbmc.log
15:13:33 T:2576 M:1558761472 NOTICE: -----------------------------------------------------------------------
15:13:33 T:2576 M:1558761472 NOTICE: Setup SDL
15:13:34 T:2576 M:1558228992 NOTICE: load settings...
15:13:34 T:2576 M:1558224896 NOTICE: special://profile/ is mapped to: special://masterprofile/
15:13:34 T:2576 M:1558224896 NOTICE: loading special://masterprofile/guisettings.xml
15:13:34 T:2576 M:1557291008 NOTICE: Getting hardware information now...
15:13:34 T:2576 M:1557282816 NOTICE: Checking resolution 10
15:13:34 T:2576 M:1557282816 NOTICE: Setting autoresolution mode 12
15:13:34 T:2576 M:1557282816 NOTICE: No advancedsettings.xml to load (special://masterprofile/advancedsettings.xml)
15:13:34 T:2576 M:1557282816 NOTICE: Default DVD Player: dvdplayer
15:13:34 T:2576 M:1557282816 NOTICE: Default Video Player: dvdplayer
15:13:34 T:2576 M:1557282816 NOTICE: Default Audio Player: paplayer
15:13:34 T:2576 M:1557839872 NOTICE: special://masterprofile/sources.xml
15:13:34 T:2576 M:1557598208 NOTICE: GL_VENDOR = Microsoft Corporation
15:13:34 T:2576 M:1557598208 NOTICE: GL_RENDERER = GDI Generic
15:13:34 T:2576 M:1557598208 NOTICE: GL_VERSION = 1.1.0
15:13:34 T:2576 M:1557598208 NOTICE: GL_EXTENSIONS = GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_textureThe latest graphic drivers are already installed. It's an Intel GMA Graphics Core with 945 Chipset (Asus EEE Box).

Is OpenGL 2 really necessary? How can I get it working? :confused2:

the graphics driver that is installed is not from intel.. it's a generic one by microsoft, so it does not support anything your card might offer.

try to get a driver by intel which is more specific. anyway, such a nettop pc might not fulfil openGL 2 standards.
Flo_H
2009-04-25, 18:54
Thanks for your replies!

I've reinstalled the video drivers (thanks @ mpw222 for the link).

After restarting nothing changed and XBMC still didn't work. But then I found out that hardware acceleration at the videosettings was surprisingly deactivated.

Now after reactivating everything works fine again! :D