[APPLE TV] XBMC exiting with status 10

[garyi]

Hi I am very new to this so please go gentle.

I installed ATVUSB creator.

I then updated the software for XBMC and intially it ran fine, except that the window was tiny and I had to stand in front of the TV to see it. So I changed to maximum resolution. I also turned on SMB (I think)

When I navigated back I got 'XBMC exiting with status 10

I tried it again but kept getting the message so then I downloaded the update again, where by its loaded the media centre logo (Bigger this time) but crashed the appleTV.

Any ideas?

[garyi]

after restarting it exits with status 5.

sigh.

[davilla]

Need to see the console.log

ssh in

sudo find / -name console.log -print

scp this file out and stick it to http://pastebin.com/ and post the URL.

[garyi]

Hi thanks for the response, how do I ssh in?

with the applecore one I could log in as AppleTV.local, but this does not appear to work with the atvusb one.

Thanks

[davilla]

ssh -1 frontrow@<IP of the AppleTV>

like this

ssh -1 frontrow@192.168.9.12 where 192.168.9.12 is the IP of MY AppleTV not yours.

[johanbolle]

having the exact same problem..
please help totally new to this

[johanbolle]

only getting exiting with status 10

[MaestroDD]

having the exact same problem..
please help totally new to this

Maybe try exactly the same. Please provide some logs. See DebuggingHints (http://code.google.com/p/atv-xbmc-launcher/wiki/DebuggingHints) on how to do it.

[johanbolle]

dont really understand .. sorry really new to this

[MaestroDD]

johanbolle,

you will need an ssh client. If you are on OSX or Linux it is included. Open your terminal and enter
scp frontrow@appletv.local:/Library/Logs/Console/501/console.log .
scp frontrow@appletv.local:/Users/frontrow/Library/Logs/xbmc.log .

This will copy 2 files to your current directory. Paste them to http://pastebin.com/ and the links to it here.

HTH

[johanbolle]

is this right or? ;)

http://pastebin.com/d75a6af6c

[MaestroDD]

is this right or? ;)
http://pastebin.com/d75a6af6c

yeah, scp, perfect. Now try to copy the files to your machine.
If you already did, maybe paste here what happened/you typed.

[johanbolle]

to my machine??

[MaestroDD]

to my machine??

sorry, to your local computer :)
Try this where you did scp before:
scp frontrow@appletv.local:/Library/Logs...01/console.log .
then this:
scp frontrow@appletv.local:/Users/frontr.../Logs/xbmc.log .

[johanbolle]

nope dont understand :)
i give up
can i delete the xbmc from my apple tv or is it stuck there, this was a bit out of my leauge

johan

[MaestroDD]

nope dont understand :)
i give up

naah :)
you posted that little snippet with "scp" to pastebin before. How did you get it? If you do it again, just with
scp frontrow@appletv.local:/Library/Logs/Console/501/console.log .
What is the ouput?


can i delete the xbmc from my apple tv or is it stuck there, this was a bit out of my leauge
johan

on commandline ssh into your appleTV with
ssh frontrow@appletv.local
then do:
sudo rm -rf /Applications/XBMC.app
sudo rm -rf /System/Library/CoreServices/Finder.app/Contents/PlugIns/XBMCLauncher.frappliance

Make sure you get paths right!

[johanbolle]

nope dont understand anything.
All this with terminal and everything is totally new to me.
Really boring that it doesent work.Hoping that any one of the other that has the same problem knows how to do. Feels like you have to be a computer expert to know how where to write all stuff.
If anybody comes upp with easy guide please let me know

[wiggley]

I'm getting the same error. Exited with status 10. I'm trying to copy the log files. I do the scp commands then type pwd to find the current directory. It says /Users/frontrow. I use finder to try to get the files but that folder doesn't exist on my Mac. Is there a command to type to change the directory that I'm in so I can get the log files ?

[MaestroDD]

I'm getting the same error. Exited with status 10. I'm trying to copy the log files. I do the scp commands then type pwd to find the current directory. It says /Users/frontrow. I use finder to try to get the files but that folder doesn't exist on my Mac. Is there a command to type to change the directory that I'm in so I can get the log files ?

Hi Wiggley,

the scp commands should be run on you mac. Then they copy the files from your apple tv to your mac.

[johanbolle]

i dont find them in finder either

[wiggley]

Yes, I'm running the scp commands from the terminal on my mac. Then when I try to find where the logs were copied to, I can't locate them on my machine. It the tutorial it says to do a pwd command to find out where they were copied to. I do the pwd command and it comes up w/ /Users/frontrow . There isn't such folder on my Mac.

[MaestroDD]

Yes, I'm running the scp commands from the terminal on my mac. Then when I try to find where the logs were copied to, I can't locate them on my machine. It the tutorial it says to do a pwd command to find out where they were copied to. I do the pwd command and it comes up w/ /Users/frontrow . There isn't such folder on my Mac.

I assume that you don't have a frontrow user on your mac, so you are probably running those commands while ssh'ed into your apple tv.
So just open a terminal (without ssh'ing into your appletv) and try to copy the logs from your apple tv to your mac.

[davilla]

Here's a basic guide in using ssh.

Most computers have a command-line interface. That's just like it sounds, you type commands and they do something. For example "ls", that little "L", little "S". It's used to list a directory. There are many commands. So to re-cap, when you see the words "command-line", that means you are going to be typing commands.

Where is the command-line interface on OSX, well you use an Application in Utilities called "Terminal". Why is it called "Terminal", in the old days, you used something called a terminal to run commands using a command-line interface. Starting to sound familiar?

Ok, got that, so open the Terminal app and type "ls" (without the quotes). The output is the listing of your home directory.

Now on to ssh. when you ssh into another computer,


ssh frontrow@appletv.local


you are making a connection that uses a command-line interface. Notice how the left side prompt has changed. Now this is important, you are now connected to the remote computer and anything you type refers to that remote computer.
Type an "ls" again. Notice how the listing has changed. That's a listing of the remote computer. Now everything is relative to the remote computer.

ssh comes with some nice tools, one of these is "scp". There is a command called "cp" (copy) and "scp" is secure copy. With the normal "cp" that only works on the local computer. "scp" can copy across to/from a remote computer. So when you use "scp", you need to keep in mind, a) where is what I want to copy and b) where do I want to copy to. Also know as source and destination.

So if you made an ssh connection to the AppleTV, you are on the remote computer. And everything is relative to that computer.

So how do you get the log file from the AppleTV to your local computer. "scp" is your friend. You use "scp" on your local computer (not from an ssh connect into the AppleTV)


scp frontrow@appletv.local:/Library/Logs/Console/501/console.log .


Let's look at the above command, don't just copy and paste it, you will learn nothing. "scp" ok that the secure copy command. "frontrow@appletv.local". "frontrow" is the username, appletv.local is shorthand for the IP address that is assigned to the AppleTV. Remember, we are going to copy a file from a remote computer to a local computer.

":/Library/Logs/Console/501/console.log" is the file we want to copy. And the "." you missed means put it in the current directory. "pwd" shows you the current directory.

One more time for those not paying attention;


scp frontrow@appletv.local:/Library/Logs/Console/501/console.log .


This copies a file (/Library/Logs/Console/501/console.log) from a remote computer (appletv.local) using the username "frontrow" to the current directory.

[wiggley]

Thanks for the detailed explanation. That did the trick.

Console.log http://pastebin.com/m7157417f

xbmc.log http://pastebin.com/d1742a491

[TheOddLinguist]

Hi...saw this post--since I'm having the same trouble--and I was hoping someone could help me. The program seems to crash when I try to play .mov videos over a Windows (SMB) share...haven't tried anything else...just thought you'd like to know. Thanks...let me know if you need anything else.

console.log
http://pastebin.com/m529dae66

xbmc.log
http://pastebin.com/m208e53c4

Thanks in advance...I can't wait to start using it.


Sincerely,
Christopher David YUDICHAK

[davilla]

Thanks for the detailed explanation. That did the trick.

Console.log http://pastebin.com/m7157417f

xbmc.log http://pastebin.com/d1742a491

Not good, I would reinstall XBMC (the application)

[davilla]

Hi...saw this post--since I'm having the same trouble--and I was hoping someone could help me. The program seems to crash when I try to play .mov videos over a Windows (SMB) share...haven't tried anything else...just thought you'd like to know. Thanks...let me know if you need anything else.



Both of the logs are the same, the xbmc.log is missing from your post

Looks like you have added a user to the appletv

Authentication failure dictionary [{\n customerMessage = "This Apple ID has been disabled for security reasons."; \n user = TheOddLinguist; \n}]



Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'smb://DIANA-PC/Public/Videos/PHP/10 - Logical Operators.mov':
Duration: 00:07:28.28, start: 0.000000, bitrate: 14 kb/s
Stream #0.0(eng): Video: smc, pal8, 640x480, 1.00 tb(r)
Stream #0.1(eng): Audio: Qclp / 0x706C6351, 8000 Hz, mono
Receiving SMB: Server stopped responding
Oct 5 22:37:40 AppleTV crashdump[1860]: XBMC crashed


Crashed trying to play a mov video file.

This is total different than the other post. Can you play this mov in XBMC for Mac on a normal OSX box??

[wiggley]

I went to the appleTV Xbmc update menu and chose the application. I'm still getting the same error right after the logo disapears. Don't know if it matters or not but I don't hear the music anymore when the logo is displayed. Error: XBMC/Boxee exited with a status: 10. Do I need to delete the application first ? Thanks for all your help.

[TheOddLinguist]

Both of the logs are the same, the xbmc.log is missing from your post

Looks like you have added a user to the appletv






Crashed trying to play a mov video file.

This is total different than the other post. Can you play this mov in XBMC for Mac on a normal OSX box??
Sorry...didn't realize it was a different issue. I'll make a new topic. Thanks for your help thus far.

[TheOddLinguist]

Hi. I saw a similar problem in a recent post [here (http://xbmc.org/forum/showthread.php?t=38291)]...but I was informed that my issue was different...so I've created this post. I hope that's okay.

I've recently installed XBMC on my AppleTV...very excited to start using it. I am, however, having a little trouble.

When I attempt to play a video [for instance, a .mov file from a Windows (SMB) share], it buffers for a second...the counter starts...I can neither hear nor see the video...and after the counter has gone for about five seconds, the program crashes, referencing a status of 10. The aforementioned post asked for these logs...so I hope they can help. Please let me know if there's anything else you need to know. Thanks in advance for your help.

console.log
http://pastebin.com/m529dae66

xbmc.log
http://pastebin.com/m208e53c4


Sincerely,
Christopher David YUDICHAK

PS
In the aforementioned post, I was told that there is another user on my AppleTV...though I don't remember doing that. [totally possible, though...hehe] I was also asked if the file would play on XBMC for Mac on a normal OSX box. I haven't tried it yet...and am downloading the software as I type.

[davilla]

I went to the appleTV Xbmc update menu and chose the application. I'm still getting the same error right after the logo disapears. Don't know if it matters or not but I don't hear the music anymore when the logo is displayed. Error: XBMC/Boxee exited with a status: 10. Do I need to delete the application first ? Thanks for all your help.

1) reboot the appletv (this starts a new console.log file)
2) go into the xbmc launcher update menu and update to beta1 again.
3) do nothing else except scp the console.log file and post it to a pastebin site

[wiggley]

Console.log http://pastebin.com/d19585e9a

[davilla]

Console.log http://pastebin.com/d19585e9a

So far so good, no problems that I can see.

Now do the same thing but this time launch XBMC and post the console.log and xbmc.log

[wiggley]

Console.log http://pastebin.com/d5b901cf5

xbmc.log http://pastebin.com/d5b13696e

[davilla]

Console.log http://pastebin.com/d5b901cf5

xbmc.log http://pastebin.com/d5b13696e

Looks to be a problem with your usersettings. I would delete them and start fresh.

usersettiing are in

/Users/frontrow/Library/Application Support/XBMC

delete the entire XBMC directory there.


rm -rf /Users/frontrow/Library/Application\ Support/XBMC


Then try the launch of XBMC again. same procedure to clear the logs.

[johanbolle]

Console Log: http://pastebin.com/d25aaa2f8
Xbmc Log: http://pastebin.com/d43113dbe

is this right?

[davilla]

Console Log: http://pastebin.com/d25aaa2f8
Xbmc Log: http://pastebin.com/d43113dbe

is this right?

Much too vague a question ;)

What's the problem that makes you think something is wrong?

[johanbolle]

has the exakt same problem like the rest of the people in this thread.
Getting the status 10 error or just that the startingscreen freezing

[johanbolle]

did a new update on the Atlantis beta 1
Console Log:http://pastebin.com/d50107127

[davilla]

has the exakt same problem like the rest of the people in this thread.
Getting the status 10 error or just that the startingscreen freezing

Let's take this in steps,

You launch XBMC and what was the result?

1) No IR control
2) XBMC crashes and you get status 10 back
3) something else

[johanbolle]

2.

and i did exactly this:
Originally Posted by wiggley
Console.log http://pastebin.com/d5b901cf5

xbmc.log http://pastebin.com/d5b13696e
Looks to be a problem with your usersettings. I would delete them and start fresh.

usersettiing are in

/Users/frontrow/Library/Application Support/XBMC

delete the entire XBMC directory there.

Quote:
rm -rf /Users/frontrow/Library/Application\ Support/XBMC
Then try the launch of XBMC again. same procedure to clear the logs.

and now it works :)

[wiggley]

I'm good now also. I tried to change my settings one at a time and back out after every change. I think the problem is with the Project Mayhem III skin. I'm using the default skin without incident. Thanks for all the help. I learned a lot along the way.

[shuki18]

I'm getting the same Status 10 problem. I restarted my Apple TV and deleted all the non-necessary files from my user folder, but it still happens.

Here's what I've done so far. I installed the ATV USB Creator and then did all the updates for XBMC and Boxee. Then I installed Python. Then I put the Veohproxy script into the script folder. I then put the NinjaVideo plugin into the video plugin folder. I then turn on the Veohproxy script, then run the NinjaVideo plugin. Sometime when I'm loading a video or moving around the menus, a black screen shows up and then the Apple logo comes on for a second. After that it says that XBMCE/Boxee quit with status: 10. I'm uploaded my console log and XBMC log to pastebin.

Console - http://pastebin.com/m42704071
XBMC - http://pastebin.com/m19e40395

Any help would be greatly appreciated. By the way, these problems only happen when I'm using the NinjaVideo plugin, everything else works perfectly!

Thanks!!!

[davilla]

I'm getting the same Status 10 problem. I restarted my Apple TV and deleted all the non-necessary files from my user folder, but it still happens.

Here's what I've done so far. I installed the ATV USB Creator and then did all the updates for XBMC and Boxee. Then I installed Python. Then I put the Veohproxy script into the script folder. I then put the NinjaVideo plugin into the video plugin folder. I then turn on the Veohproxy script, then run the NinjaVideo plugin. Sometime when I'm loading a video or moving around the menus, a black screen shows up and then the Apple logo comes on for a second. After that it says that XBMCE/Boxee quit with status: 10. I'm uploaded my console log and XBMC log to pastebin.

Console - http://pastebin.com/m42704071
XBMC - http://pastebin.com/m19e40395


need to see

/Users/frontrow/Library/Logs/CrashReporter/CrashReporter.log

scp it out and paste to www.pastebin.com

[shuki18]

Actually, since I posted last night, I've reinstalled python, the veohproxy script and the ninjavideo plugin. I'm still getting the problem of it crashing and saying status 10 though. Here are all three scripts as of now, and I won't mess with it again until I hear from you.

console.log - http://pastebin.com/m7a80f69e
xbmc.log - http://pastebin.com/m1d4d2455
crashreporter.log - http://pastebin.com/m6fdafbf2

Thanks again!

[louisc]

Hi... I keep facing XBMCc exiting with status 10 on my ATV. It become more and more serious. I though probably impaceted by the subtitle use. I post the log on it. It seems every 20minutes when I am looking the fullscreen Video with subtitle, the xbmc will exit with status 10. Please help.

crashreport.loghttp://pastebin.com/m5a6d848f

xbmc.loghttp://pastebin.com/m36725a6a

[davilla]

Hi... I keep facing XBMCc exiting with status 10 on my ATV. It become more and more serious. I though probably impaceted by the subtitle use. I post the log on it. It seems every 20minutes when I am looking the fullscreen Video with subtitle, the xbmc will exit with status 10. Please help.

crashreport.loghttp://pastebin.com/m5a6d848f

xbmc.loghttp://pastebin.com/m36725a6a

Thanks for the crashreport.log, problem is here

Library not loaded: /opt/local/lib/libssl.0.9.8.dylib
Referenced from: /Applications/XBMC.app/Contents/Resources/XBMC/system/python/lib-osx/_ssl.so
Reason: image not found

This is a recent error with how XBMC is being built, the python binaries were missed in the updating of dylib references. RC1 is close to release and will include the fix.